Loyalty is Everything!
Check out ways to take advantage of our loyalty programs below. At ATC we make it our top priority to make sure you know that you are cared about, and that we value your loyalty. Take a look below and see the ways that you can begin take advantage of loyalty programs today.
Loyalty Over Everything
The ATC Points program (“Program”) is designed to help you get the most out of your membership. We reward you for being yourself and enjoying our services. As a member of the ATC Program you are automatically enrolled in the program and agree to its Terms and Conditions below. If you choose not to participate, please let us know, but why pass up on free services and products just for relaxing!
Being eligible for the Program entitles members to take advantage of certain Program Rewards that may change from time to time and, which may be made available for special promotions, all as decided by the discretion of ATC. ATC reserves the right to amend Rewards Terms and Conditions at its discretion, without notice to its members, so please check the Rewards Terms and Conditions periodically. Participation in the Program and/or redemption of Rewards is considered acceptance of these Rewards Terms and Conditions and any amended terms included therein. ATC may, in its discretion, cancel, change, suspend or modify any aspect of the program and/or any program reward at any time, including the availability of any program reward, without notice.
To become a Member of the ATC program, you must be an active member of the ATC Program, one simply must be a member of the ATC site and signed up for the program. Upon termination of your membership, your Rewards Points will automatically expire and may not be used. If your Rewards Point account has no activity for a period of one year we may expire your Rewards Points. Rewards Points are not transferable, assignable or redeemable for cash.
Earning ATC Rewards Points:
Once you have become a Lifestyle Member, you will automatically begin earning Rewards Points (“Points”) as follows:
50 Points for joining the Lifestyle Program.
5 Points for every dollar you spend with ATC for services, products, gift cards, upgrades, even your monthly membership fee. Points earned on monthly membership packages or prepaid series packages are awarded when the package is billed via EFT for a service.
1,000 Points for every friend you refer to ATC. The friend must provide your name at appointment and you will be credited with the referral after your friend’s first service at ATC.
50 Points for booking your monthly appointment online at www.handandstone.com or our app for mobile devices.
50 Points for pre-booking your appointment for next month at the time of your monthly service.
You can check your Rewards Points balance on your account page.
Rewards Points Redemption
Redeeming your Rewards Points is simple! The following redemption levels apply:
50 Minute Hot Stone Massage or Exceptional Facial
50 Minute Massage or Signature Facial
Upgrade to a Hot Stone Massage or an Exceptional Facial
Rewards points may only be redeemed at U.S. locations and may not be used in Canada or for online purchases. Only one award redeemed from Rewards Points may be used per visit.
Refunds & Returns
Rewards Points earned will be rescinded in the event that an eligible purchase is returned for a refund.
Rewards may be taxable, depending on the value of the item and the federal, state, and local tax laws applicable to Member. Members are solely responsible for sales tax, gratuity and to report such items on their tax returns and paying any associated tax liability. Rewards Points are the sole responsibility and liability of the independently owned and operated Hand & Stone Massage and Facial Spa issuing the Rewards Points. You agree that Hand & Stone Franchise Corp. is not liable for redemption of the Rewards Points and solely acts to administer the Program.
Hand & Stone may, in its sole and absolute discretion, cancel, change, suspend, or modify any aspect of the Program and/or any Reward at any time, including the availability of any Reward, without notice. Hand & Stone may, in its sole and absolute discretion, terminate or suspend any Member’s participation in the Program for breach of these Rewards Terms and Conditions, or for taking any actions that are inconsistent with the intent of these Terms and Conditions.
The laws of the State of New Jersey shall govern these Rewards Terms and Conditions. Member hereby expressly consents to exclusive jurisdiction and venue in the courts located in New Jersey for all matters arising in connection with these Rewards Terms and Conditions or Member’s participation in the Program.